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Xbox 360 Crashes, Defects Reported Options · View
Aaron
Posted: Saturday, November 26, 2005 2:37:43 PM


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Quote:
So, the Xbox 360 launch was a success, right? Turns out the jury is still out—and early reports the morning after are not pretty.

From unconfirmed rumors of near-riots as employees apparently hoarded Xbox 360 systems in front of waiting customers, to numbers of pre-orders that went unfulfilled, some are saying Microsoft mishandled the launch.

But those who actually got the system in hand are breathing easy and living it up, right?

Some of them are. But others are posting a plethoral of problems with their brand-new 360s, from game crashes to hard drives that simply don't work.

One reasonable gamer lays it out like this "Between my friends and I, we bought six machines at the Zero Hour event. Of the six, my machine has a dead hard drive, another machine is working but is rather flaky (seen some strange behavior—the drive may also be scratching discs, as my friend's copy of Condemned is now unplayably scratched, but we don't know if the drive caused it—the machine has also had problems booting games and being turned off...), one seems to be good, and I haven't heard yet about the status of the other three."

Is there enough evidence to shout "recall"?

While there are plenty of stories in the games press and blogging scene this morning, many of them seem centered on one fellow's experience—a poster called "Jsgongwon" on the Xbox-Scene forums who included pictures of his crash, which apparently happened repeatedly during Project Gotham Racing 3.

"So far haven't been able to play one track without crashing ... also got this crashing on Xbox Live screen and on startup too ..." he writes.


Source:
http://www.eweek.com/article2/0,1895,1892779,00.asp

manuel
Posted: Saturday, November 26, 2005 3:24:44 PM


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Too bad for all the guys who paid double the price on eBay and got defective consoles. :P No pity from me for those.
Microsoft pushed their console out without regard to the quality.

May 16th...
Aaron
Posted: Saturday, November 26, 2005 3:27:35 PM


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I am happy to see Nintendo isn't doing the same as MS.

manuel
Posted: Saturday, November 26, 2005 3:30:53 PM


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You can't tell until it's out.
Although I don't think there will be problems with Nintendo's new console I'll wait until it's out and see.

May 16th...
Luke
Posted: Saturday, November 26, 2005 3:41:31 PM


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"airfiggy" wrote:
I am happy to see Nintendo isn't doing the same as MS.


Ah, good ol' blind faith.

and to clear things up, this isn't an epidemic, like all of the news sites that are completely unrelated to video games are making it out to be.

There are 5 or 6 360 demo kiosks in my town, all of which I've spent extenisive amounts of time playing and investigating. All but one have the rear of the unit enclosed more than I would think is healthy, and they have yet to crash.

Also, the probelms are reported to stem from the external Power Supply. which I can promise you MicroSoft is going to replace.

As for the disc scratching, MS will repair/replace those consoles free of charge, as well as the games. This is obvious. Please don't act as if MS is pulling a Sony and saying "We have no idea what you're talking about, now if you'll excuse us, we have to go count your money".

I do think the console was released prematurely, but the faulty ones will be replaced, and the problem remedied for future releases.

These problems are no worse than what's STILL going on with the PS2, 5 years after it was released.

OneGenerationTooLate
Posted: Saturday, November 26, 2005 4:56:24 PM


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Yeah, there was some douchebag on MCTV news yesterday, complaining about his xbox, and that he got a red flashing LED when he turned his console on.
manuel
Posted: Saturday, November 26, 2005 5:15:59 PM


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"NES-Luke" wrote:
Also, the probelms are reported to stem from the external Power Supply. which I can promise you MicroSoft is going to replace.
As for the disc scratching, MS will repair/replace those consoles free of charge, as well as the games...


And basically the customers have a right to have their stuff replaced. They pulled out big money to buy functioning hard- and software.

May 16th...
Roll
Posted: Monday, November 28, 2005 1:04:20 PM


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You cannot judge a console because of the problems it has at first. From what I've seen many consoles have problems their first revision. It isn't fair to judge the entire system because of a few of the consoles having problems.

No doubt that the 360 was realeased too early, a few months is not nearly enough to perfect a system, but atleast MS is offering to replace the deffective consoles. Much more than our good friend Sony did.

Now I'm curious, what is it exactly that MS is doing that Nintendo isn't? I'm not saying that Nintendo sucks by not having the Revolution out yet or anything, I actually am curious.

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OneGenerationTooLate
Posted: Monday, November 28, 2005 2:25:18 PM


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"Roll" wrote:

Now I'm curious, what is it exactly that MS is doing that Nintendo isn't? I'm not saying that Nintendo sucks by not having the Revolution out yet or anything, I actually am curious.

Making peice of shit consoles that don't work.
Roth
Posted: Monday, November 28, 2005 4:36:16 PM


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"OneGenerationTooLate" wrote:
Making peice of shit consoles that don't work.


What about making posts that don't add anything to a discussion?

Sure, there have been some reports about the 360 crashing... Did you know that Nintendo lost TONS of money in Japan when they released the first Famicom? I personally favor Nintendo over other companies when it comes to systems, but facts are facts... this kind of thing happens.

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Luke
Posted: Monday, November 28, 2005 4:49:59 PM


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It seems that the disc-scratching issue is due to people placing the console vertically, and it recieveing a bump, or a nudge. obviously something that does need to be corrected, but it's not entirely the fault of MS.

OneGenerationTooLate
Posted: Monday, November 28, 2005 5:01:45 PM


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"Roth" wrote:
"OneGenerationTooLate" wrote:
Making peice of shit consoles that don't work.


What about making posts that don't add anything to a discussion?

What about it?
I figure they should do extensive tests to make sure such big problems don't occur, if they are happening so much, how could they have not noticed that when they were testing the final product? Well I'm sure they will replace and refund everything, but it just a hassle.
OSG
Posted: Monday, November 28, 2005 5:06:56 PM


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I guess they just assumed people would ventelate the systems properly and not bash them around when they were on. But one shouldn't assume those kinds of things. For sure, they should have caught those problems.

Jenni
Posted: Monday, November 28, 2005 7:58:58 PM


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I'm somehow willing to bet that some of the "defectiveness" is from human stupidity. Kids probably slamming the cd tray (making the tray mis alligned) or maybe some moron putting thier system directly on top of a sub woofer (huge vibrations, probably not so good).
When I got one of the first PS2's shipped out it had a few issues. Sometimes it would spin forever and say I didn't put a disk in there, ect. I was grumbling about about what a pile of crap it was, but then realized that is the price you pay for wanting something before everyone else.
:lol:

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CaptainEgo
Posted: Tuesday, November 29, 2005 12:53:57 AM


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You'd be amazed how dumb the average consumer is. My mom refuses to leave her laptop charging unnatended because "hackers can get into it" :lol: Did I mention she bought a celeron-based laptop? I've seen others keep their ps2s rammed up against the walls and idle for good amounts of time.

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Commander Campkill
Posted: Tuesday, November 29, 2005 1:13:50 AM


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i was flipping through the channels earlier today, and came across some CNN news show, they were talking about the Xbox 360 and how MS is losing alot of money on the things. it costs them about $500 to make one, and they're selling them for $399

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Jenni
Posted: Tuesday, November 29, 2005 1:50:05 AM


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That's nothing really new. PS2's were sold below their cost when they came out (and even a year or so after they debuted). They make all their money on the games and accessories. I mean the stupid face plates for the XBOX 360 are $19.99. They probably spent 2 cents to make them. :lol:

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Luke
Posted: Tuesday, November 29, 2005 3:18:08 AM


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"campkill1387" wrote:
i was flipping through the channels earlier today, and came across some CNN news show, they were talking about the Xbox 360 and how MS is losing alot of money on the things. it costs them about $500 to make one, and they're selling them for $399


What's worse, that's just the cost of components, not R&D time, or anything, the XBox division has been a huge money hole so far.

But in my opinion, the features of the 360, such as the Xbox Live Marketplace, and the fact that Xbox Live Silver is free to everyone who owns a 360 is fantastic. No more begging at the local EB for demo discs, no more buying $15 magazines just for the demo. just download 'em and enjoy.

so the 360 will make money eventually, MS actually owns the chips this time, so costs can go down, and they can have other's make them, this wasn't the case with the Xbox, there was no possible way MS could have anyone else make the chips, so there was no competition for the contract, the manufacturers they used charged stupid amounts of money, and if MS wanted the Xbox to stay alive, they had to keep paying it.

Bad Dog
Posted: Tuesday, November 29, 2005 4:21:11 AM


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"NES-Luke" wrote:
"campkill1387" wrote:
i was flipping through the channels earlier today, and came across some CNN news show, they were talking about the Xbox 360 and how MS is losing alot of money on the things. it costs them about $500 to make one, and they're selling them for $399


What's worse, that's just the cost of components, not R&D time, or anything, the XBox division has been a huge money hole so far.

But in my opinion, the features of the 360, such as the Xbox Live Marketplace, and the fact that Xbox Live Silver is free to everyone who owns a 360 is fantastic. No more begging at the local EB for demo discs, no more buying $15 magazines just for the demo. just download 'em and enjoy.

so the 360 will make money eventually, MS actually owns the chips this time, so costs can go down, and they can have other's make them, this wasn't the case with the Xbox, there was no possible way MS could have anyone else make the chips, so there was no competition for the contract, the manufacturers they used charged stupid amounts of money, and if MS wanted the Xbox to stay alive, they had to keep paying it.
I heard that the PS3 might cost up to $600 a piece to produce so can they afford to sell 10 million units by Holiday 2006 at a $200 loss per console? Sure Sony is a huge company they can handle the losses but they're going to be hurting themselves substantially especially now that they're not market leaders in the television or audio markets anymore i see a very rough year for sony.

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Luke
Posted: Tuesday, November 29, 2005 4:50:42 AM


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"Bad Dog" wrote:
I heard that Microsoft is losing $126 for every Xbox 360 unit sold so i wonder how much Sony's gonna be losing with the PS3?


if they want to stay competitive in terms of price, a whole lot more...

Blu-Ray drive, Cell CPU... those cost more than a DVD drive, and a (basically) standard PowerPC G5 CPU.

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